Senior Director, Software Engineering(Q3 / Q4)

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

We are seeking a highly experienced Senior Director of Software Engineering to lead our quality and performance engineering teams in India. This individual will be responsible for defining and implementing quality strategies, improving operational processes, ensuring product performance standards, and driving a culture of continuous improvement. The role requires strong leadership, technical acumen, and a proven track record in managing cross-functional teams across global regions.

Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team / teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun!

Your Impact

As a manager of managers, you will

• Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineering managers
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolving it before it happens
• Partner with Product Management to align with objectives, priorities, trade offs, and risk
• Ensuring teams have clear priorities and adequate resources
• Lead and mentor a high-performing team of quality / performance engineers and operational staff in India.
• Develop and execute quality strategies, performance metrics, and continuous improvement plans.
• Collaborate with senior leadership globally to align quality and performance objectives with business goals.
• Ensure alignment with corporate quality standards and customer expectations, adapting processes to meet the needs of the local market.

Quality

Performance Management

Collaboration And Stakeholder Management

Minimum Requirements

Preferred Requirements

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights : workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills Required

Automation Tools, Agile Development Methodologies, distributed architecture , Microservices