This is a work from office profile & Job Location is Ahmedabad.
Job Title :
Social Media Marketing & Client Servicing Executive
Salary range : 1.8L to 3.6L per annum depending upon your experience and current salary
Location : Ahmedabad (On-site)
Experience Required :
Minimum 2 years of experience in Social Media Marketing and Client Servicing, preferably in a digital marketing agency environment.
About the Role :
We are looking for a proactive and creative Social Media Marketing & Client Servicing Executive who can think strategically, communicate effectively, and manage clients with confidence.
This role bridges the gap between clients and our internal teams — ensuring ideas are executed seamlessly, goals are met, and the clients are delighted every step of the way.
Key Responsibilities :
Client Servicing & Coordination
- Act as the primary point of contact for assigned clients.
- Understand each client's business, objectives, and target audience to craft relevant strategies.
- Coordinate between clients and internal teams (design, content, and strategy) to ensure timely and quality deliverables.
- Conduct regular follow-ups, reviews, and performance updates with clients.
- Manage client feedback and ensure smooth execution of revisions or campaign updates.
Social Media Marketing
Develop and implement monthly social media strategies aligned with client goals.Identify trends, insights, and opportunities to improve social media performance.Collaborate with the creative team to ideate campaign concepts, captions, and content calendars.Ensure consistency in brand voice, aesthetics, and message across platforms.Track and analyze performance metrics, providing monthly reports and actionable insights.Creative & Strategic Inputs
Stay updated with the latest social media trends, algorithms, and emerging tools.Bring innovative ideas to enhance engagement and audience growth.Suggest platform-specific strategies for Instagram, Facebook, LinkedIn, YouTube, and others.Monitor competitors and industry activity to identify opportunities for differentiation.Required Skills & Qualifications :
Bachelor's degree in Marketing, Communications, or related field.Minimum 2 years of relevant experience in social media marketing and client servicing.Excellent oral and written communication skills .Strong negotiation, presentation, and relationship management skills.Deep understanding of major social media platforms and their best practices.Creative thinker with attention to detail and ability to manage multiple clients simultaneously.Familiarity with analytics tools (Meta Business Suite etc.) is a plus.You'll fit in right if :
Are passionate about social media and digital storytelling.Can juggle multiple clients without dropping the ball.Love brainstorming ideas and turning them into successful campaigns.Are proactive, organized, and thrive in a fast-paced agency setup.Have a keen eye for design quality and brand alignment.Perks & Culture :
24 paid leaves, yearly.Young, creative, and collaborative team environment.Opportunity to work with diverse brands across industries.Space to pitch ideas, experiment, and grow.Flexible thinking, transparent communication, and a lot of brainstorming fun!Skills Required
Social Media Marketing, Client Servicing