Position Title : Managed Services – Pre-Sales
Location : Open (Preferred Pune / Hyderabad)
Experience : 18+ Years
Responsibilities
- Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M–$25M+).
- Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses.
- Own solution architecture, pricing models, delivery constructs (onshore / offshore), and transition approaches.
- Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit.
- Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects.
- Articulate Jade’s differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services.
- Present to C-level executives and participate in orals and client walkthroughs.
- Track market trends and incorporate innovations and best practices in solution designs.
Required Experience & Skills
18+ years of IT services experience, with strong emphasis on application and infrastructure managed services.Proven experience managing large delivery programs (100+ FTEs).Minimum 5–7 years of experience in pre-sales, solution architecture, or deal strategy roles.Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment.Excellent understanding of ITIL frameworks, SLA / SLO metrics, service transition, and operating models.Strong grasp of modern managed services : automation, AIOps, self-heal platforms, service integration.Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow).Excellent executive communication and presentation skills.Preferred Qualifications
Prior experience working with North American / European enterprise clients.Familiarity with industry benchmarks, pricing models, and contracting structures for AMS.Exposure to AI / ML-enabled support frameworks, digital twins for IT Ops, and service modernization.Bachelor's / Master’s in Engineering, Computer Science, or related discipline.ITIL, PMP, or equivalent certifications are a plus.Why Join Us
You should join us if you are interested in shaping an organization that is on a rapid growth path. Jade is an employee-friendly, open, and transparent workplace. You will have the opportunity to bring in ideas, suggestions, and have them implemented. This is a senior management role and a key strategic position within the company, allowing you to make a significant impact on the organization’s growth, and success.