ServiceNow Developer - SOM Module

Job Title : ServiceNow : PAN INDIA

Work Mode : Hybrid : 12+years (8 years Type : Contract to hire (C2H)

Notice Period : Immediate Skills : ServiceNow, Sales and Order Management ,Rest Soap, ServiceNow Skills :

• Required. 12 years of experience in implementing or architecting ServiceNow solutions.
• Must have good Understanding of Sales and Order Management process followed in organization.
• Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process.
• Must have experience in the design and implementation of the modules below.
• ServiceNow Sales and Order Management Order and Quote management.
• Supplier Lifecycle Operations SLO.
• Customer Service Management CSM module.
• Extensive experience across the ServiceNow core platform security performance and compliance.
• Extensive experience in third-party integration RESTSOAP Other methods Integration Hub and Ebonding.
• Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications.
• Conduct workshops and training sessions for endusers to ensure successful adoption of the implemented solutions.
• Perform system testing troubleshooting and issue resolution during the implementation phase.
• Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow.
• Provide ongoing support to endusers addressing their queries and issues related to the ServiceNow platformmodule.
• Document processes configurations and solutions to create comprehensive user guides and training materials.
• Excellent communication and interpersonal :
• Implementation Experience in Sales and Order Management for Telecommunication.
• Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus.
• Exceptional leadership problemsolving criticalthinking and communication skills.

(ref : hirist.tech)