We are seeking a highly motivated candidate to join our team to manage SMBC’s Data Center (DC) Infrastructure (servers, appliances, and network) and day-to-day (“run the bank”) Operations. This includes managing vendors / partners of the DC ecosystem. The candidate is also required to actively participate in Governance, Regulatory, and Compliance (GRC) activities such as DR drills, and report KPIs to management / regulator periodically.
It is essential that the candidate understands the business, regulatory, and infosec contexts while executing her / his technology responsibilities. The candidate must also understand and follow the “Kaizen” philosophy while running technology operations.
Key Result Areas :
- Manage the DC Ops 24x7 (on role & off role) team. Be the Single point of Contact for all DC-related complaints, queries, and requests. Hardware, software, and network equipment installation, maintenance, and de-commissioning. Execute changes (business, operational, and regulatory), including hardening and fixing vulnerabilities. Manage incidents / problems, identify potential issues; manage capacity. Conduct regular / periodic DR drills. Keep SOPs and other operational documents up to date. Maintain SLAs and KPIs in a demonstrable manner. Conduct regular operational & GRC reviews with relevant vendors / partners / stakeholders. Monitor, measure, and report operational KPIs / metrics; report & escalate appropriately. Test, evaluate and implement new technology to meet business requirements. Hands on experience in installation and troubleshooting for linux system issues (RedHat) Patching and Vulnerability remediation experience on linux Experience on Nutanix(HCI) using Linux preferred Project exp on implementing linux project Support the rollout of new application / systems. Liaising with RBI / Regulatory authorities on IT Infrastructure and operation related matters as and when required. Vmware, SCCM, VEEAM backup experience preferred
Experience and Qualifications : -
Overall exp – 12-14 years in IT Infra out which 6-8 years exp as Linux admin and DC Ops B. Tech, MCA or MBA (IT)(Preffered) Subject Matter Expert in at least one of the following areas : Linux(RedHat) DC operation(Colo) Servers / Storage / backup Infrastructure management experience in Banking industry.
Certifications : -
ITIL PMP(Preferred) Technical certifications from Microsoft, Cisco, IBM, Red Hat, or any other area of IT