Cargo Operations Specialist - Domain & Semi-Technical Consultant
Job Code : 379184
Grade : BPO5 / 6
Salary : 16 - 20 LPA
Location : Preferably Mumbai or Pan India
Experience : 10-20 years
Job Overview :
- In depth knowledge of end-to-end Airline Cargo Operation processes. Hands on experience in working of cargo management platforms (iCargo, CHAMP, Skychain, SmartKargo etc.) with detailed knowledge of various operational modules viz Customer Management, Stock
- Management, Revenue Management, Export & Import Management, EDI message, API integration.
- Resolve escalations and exceptions during cargo operation process & be the go to person for any operational issues in the cargo supply chain.
- Delivery training and development sessions to build operational knowledge within the team.
- Lead, Motivate and manage operation teams with experience of managing large team.
- Providing onsite cargo consulting services (Operations Domain Consulting, Cargo Management system selection and implementation support)
- Supporting cargo RFP responses and designing appropriate solutions
- Creating new cargo offerings
- Lead customer communication during customer presentation.
Key Target Companies : Accelya, Sutherland, IBS, Coforge,WNS, SmartKargo,Cargo Flash
Skills Required
Revenue Management, Api Integration, Customer Management