Role Responsibilities :
- Respond to customer inquiries about company products and services.
- Answer and document calls, emails, and transactions.
- Request additional or missing information from customers via phone or letter.
- Track and log client and order information for call center activity monitoring.
Job Requirements :
Any graduate with strong communication and customer service skills.Experience in handling calls and managing client relationships.Attention to detail for accurate documentation.Ability to work in a fast-paced, client-focused environment.Skills Required
Call Handling, Customer Relationship, Product Knowledge, Customer Service