Talent.com
Virtual Relationship Management-Associate

Virtual Relationship Management-Associate

PaytmNoida, Uttar Pradesh, India
29 days ago
Job description

About Us :

Paytm is Indias leading mobile payments and financial services distribution company. Pioneer ofthemobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them tothemainstream economy withthehelp of technology.

Job Description : -

A Virtual Relationship Manager is responsible for building and maintaining strong relationships

with large business clients managing accounts and driving business growth through strategic

client interactions. The role combines elements of sales customer success and stakeholder

management for enterprise-level clients.

Key Responsibilities : -

  • Build and nurture relationships with enterprise clients focusing on retention and satisfaction.
  • Develop and execute account management strategies to grow business and engage

merchants effectively.

  • Understand clients business needs and act as the main point of contact for escalations and
  • problem resolution.

  • Lead cross-functional teams to deliver customized solutions and ensure client expectations are
  • met.

  • Collaborate with sales technical and merchant service teams to optimize client experience.
  • Provide regular reporting on client metrics such as retention satisfaction scores and business
  • growth.

  • Advocate for clients internally communicating feedback to improve products or services.
  • Desired Skills and Qualifications

  • Bachelors degree; domain-specific expertise is an advantage.
  • Strong communication and interpersonal skills for remote engagement.
  • Provide merchant support by Outbound / Inbound call and Email
  • Proficiency in CRM tools virtual platforms and MS Office is an added advantage.
  • Experience in account management sales or customer success for enterprise s segments.
  • Leadership ability to manage cross-functional teams and drive strategic initiatives.
  • Proficiency in CRM systems and data-driven account management techniques.
  • Problem-solving skills and the ability to deliver out of the box solutions to complex business issues.
  • Should be willing to work in rotational day shifts with rotational weekly off.
  • Why join us

    1. A collaborative output driven program that brings cohesiveness across businesses through technology

    2. Improvetheaverage revenue per use by increasingthecross-sell opportunities

    3. A solid 360-degree feedback fromyourpeer teams onyoursupport of their goals

    4. Respect that is earned not demanded fromyourpeers and manager

    Compensation :

    If you aretheright fit we believe in creating wealth for you

    With enviable 500 mn registered users 21 mn merchants and depth of data inourecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Itsyouropportunity to be a part ofthestory!

    We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

    Required Experience :

    IC

    Key Skills

    Close Protection,Accounting,IT Service Desk,Administration Support

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Virtual Relationship • Noida, Uttar Pradesh, India

    Related jobs
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Mashreqghaziabad, uttar pradesh, in
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 19 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    TaggdDelhi, India, India
    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.Yo...Show moreLast updated: 8 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    CodeVyasaNoida, Uttar Pradesh, India
    We are looking for a proactive Relationship Manager with strong analytical and client management skills.The ideal candidate will act as a bridge between our clients and internal teams - ensuring ...Show moreLast updated: 10 days ago
    • Promoted
    Relationship Manager – GRID AI

    Relationship Manager – GRID AI

    Grid AIDelhi, Delhi, India
    Relationship Manager for GRID AI.GRID AI, and drive new business opportunities.You’ll be responsible for identifying high-potential partners, engaging them meaningfully, and converting those connec...Show moreLast updated: 3 days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers Ltdnarela, delhi, in
    You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital. Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 19 days ago
    • Promoted
    Management Associate

    Management Associate

    MSL IndiaDelhi, India
    Top 5 things you will do in your role : Identify media / influencers and build relationships with them.Develop and deliver basic documents in a timely manner. Undertake and own responsibilities pertai...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Kotak Mutual FundNew Delhi, Delhi, India
    Meeting the Clients & developing Trust & relationship.Customer interactive role with Portfolio Management experience.Portfolio / Investment Engineers, who can help in designing portfolios.Advice and ...Show moreLast updated: 19 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    JupiterDelhi, India
    A subject that’s always on our mind.We go through a rollercoaster of emotions when it comes to money.That’s why at Jupiter, our mission is to enable people to improve their relationship with money....Show moreLast updated: 13 days ago
    • Promoted
    Systematix Group - Relationship Manager

    Systematix Group - Relationship Manager

    Systematix GroupDelhi, India
    About the Company : - Systematix Group is a leading diversified financial services firm offering a wide range of solutions, including Investment Banking, Institutional Equities,...Show moreLast updated: 30+ days ago
    • Promoted
    OEM Relationship Manager | FINJO N1139

    OEM Relationship Manager | FINJO N1139

    Omni Recruit Private LimitedNew Delhi, Delhi, India
    Job Title : OEM Relationship Manager.Department : Strategic Alliances / Business Development.We are seeking a dynamic and results-driven OEM Relationship Manager to lead and nurture strategic partner...Show moreLast updated: 1 day ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    Acme Services Private LimitedNoida, Uttar Pradesh, India
    Manage a portfolio of existing and prospective clients through virtual platforms (phone email WhatsApp video calls).Understand client investment needs risk appetite and financial goals to offer p...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Anand Rathi Global Finance LimitedDelhi, India
    Primary Job Responsibilities : .Sourcing to loan disbursement of LAP Files.Should have market connect of 25+ DSA channels. Good understanding of various programs like Vanilla income, Low LTV, Banking...Show moreLast updated: 5 days ago
    • Promoted
    Associate Relationship Manager

    Associate Relationship Manager

    SmartQDelhi, India
    About SmartQ : We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our...Show moreLast updated: 30+ days ago
    • Promoted
    Associate - OEM Relations

    Associate - OEM Relations

    Pine LabsNew Delhi, Delhi, India
    Role Purpose : We are hiring for the role of Solution Specialist- OEM This is an Individual Contributor role reporting into the Senior Manager / Associate Director. In your role, you'll be ins...Show moreLast updated: 17 days ago
    • Promoted
    Relationship Manager – Wealth Management

    Relationship Manager – Wealth Management

    UpperCrust Wealth Pvt.Ltd.Delhi, India
    Top 5 Reasons to Build Your Career at UpperCrust Wealth 1.Biggest Wealth-Management Setup in Vadodara Work with one of the city’s strongest and fastest-growing financial teams.Exposure to Every Maj...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Urgent Opening- Relationship Manager / Sr Relationship Manager

    Urgent Opening- Relationship Manager / Sr Relationship Manager

    Bajaj Capital LtdDelhi, India, India
    Role : Relationship Manager / Sr.CTC : It’s not constrain for right candidate (Its Negotiable).Location : Delhi / NCR ( Noida, Gurugram & Gaziyabad). Functional Area : BFSI, Investments & Trading.Employmen...Show moreLast updated: 21 hours ago
    • Promoted
    Sales Associate (remote)

    Sales Associate (remote)

    Haply, Inc.Delhi, Delhi, India
    Remote
    Haply is growing fast and we are looking for a driven Sales Associate or Sales Executive to join our team.This is an entry to mid level role for someone who enjoys talking to people, building trust...Show moreLast updated: 12 days ago
    • Promoted
    Virtual Relationship Management-Associate

    Virtual Relationship Management-Associate

    ConfidentialNoida, India
    Paytm is India's leading mobile payments and financial services distribution company.Pioneer ofthemobile QR payments revolution in India, Paytm builds technologies that help small businesses with p...Show moreLast updated: 22 days ago