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Head Lending Services

Head Lending Services

ConfidentialMumbai City, Navi Mumbai, Mumbai
24 days ago
Job description

Business Development :

  • l Develop and implement strategies to expand the company's loan distribution business, including identifying and partnering with new lenders and exploring new loan products.
  • l Build and maintain strong relationships with lending partners to ensure smooth and efficient loan processing.
  • l Develop and implement sales and marketing campaigns to promote loan products to customers.

Operations Management :

  • l Oversee all aspects of the loan distribution process, including loan application processing, documentation, and disbursement.
  • l Monitor loan performance and identify areas for improvement in terms of turnaround time, approval rates, and customer satisfaction.
  • l Ensure compliance with all relevant regulations and guidelines related to loan origination and distribution.
  • Team Management :

  • l Lead, mentor, and develop a high-performing team of loan officers and support staff.
  • l Recruit, hire, and onboard new team members with the necessary skills and experience.
  • l Foster a positive and collaborative work environment within the team.
  • Customer Relationship Management :

  • l Build and maintain strong relationships with customers throughout the loan application and disbursement process.
  • l Address customer inquiries and resolve any issues promptly and professionally.
  • l Ensure a high level of customer satisfaction with the loan application and disbursement process.
  • Technology & Innovation :

  • l Leverage technology to streamline loan processing and improve operational efficiency.
  • l Explore and implement new technologies and digital solutions to enhance the customer experience.
  • Preferred candidate profile

  • 10+ years of experience in the lending industry, with a strong preference for candidates who have previously managed the distribution in a DSA company or a lending institution.
  • Technical Competencies :

  • Loan Product Knowledge : In-depth understanding of various loan products (e.g., personal loans, home loans, business loans, etc.), their eligibility criteria, terms and conditions, and risk assessment.
  • Credit Analysis & Risk Assessment : Strong analytical and critical thinking skills to assess loan applications, evaluate creditworthiness, and manage credit risk.
  • Regulatory Compliance : Thorough knowledge of all relevant lending regulations, including those pertaining to KYC / AML, data privacy, and fair lending practices.
  • Technology Proficiency : Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and other relevant technology platforms.
  • Financial Modeling : Basic understanding of financial modeling concepts and the ability to analyze financial statements.
  • Skills Required

    Credit Analysis, Regulatory Compliance, Crm

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    Lending • Mumbai City, Navi Mumbai, Mumbai

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