Job Title : Client Servicing Manager (Influencer Marketing)
Location : Noida, India (On-site)
About Us :
Step into the vibrant world of Mad Influencea leading 360-degree influencer marketing agency headquartered in Noida. Were on a mission to spark culturally relevant, high-impact campaigns that resonate globally. With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns. We are looking for an experienced and enthusiastic Client Servicing Manager / Client Account Manager to lead client relationships and drive business growth. This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.
Key Responsibilities :
Client & Campaign Management :
- Serve as the main point of contact for client accounts.
- Develop influencer marketing strategies tailored to each brand's objectives.
- Manage the end-to-end execution of influencer campaigns including influencer sourcing, briefing, content reviews, timelines, and reporting.
- Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.
- Monitor campaign success through detailed performance analytics and optimize accordingly.
Brand Onboarding & Business Development :
Actively pitch the agencys services and campaign ideas to potential brand partners.Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.Identify cross-selling and upselling opportunities within existing accounts.Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.Market & Influencer Insights :
Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc.), and creator opportunities.Maintain relationships with a network of influencers and platforms to quickly source relevant Bachelor's degree in Marketing, Communications, Business, or related field.25 years of experience in influencer marketing, digital marketing, or account / client management.Strong client-facing skills with the ability to build trust and long-term relationships.Confident in pitching ideas, storytelling, and handling objections.Familiarity with influencer platforms / tools.Excellent communication, organizational, and multitasking abilities.A proactive and entrepreneurial mindset.What We Offer :
Competitive salary.A collaborative and fast-paced work environment.Opportunities to work with top brands and influencers.Room for growth and leadership in a rapidly expanding team.(ref : iimjobs.com)