Client Servicing Manager

Responsibilities :

• Serve as the main point of contact for clients throughout planning and execution
• Build and maintain strong client relationships through clear and effective communication
• Collaborate with internal teams to meet client requirements.
• Conduct client meetings to understand their event needs and preferences
• Ensure timely project delivery and conduct quality checks
• Provide excellent after-sales service to foster client satisfaction
• Create a smooth onboarding experience for new clients
• Maintain regular communication with clients via calls, emails and meetings
• Address client concerns and identify solutions to enhance product acceptance
• Keep accurate records of client interactions and details
• Respond to client inquiries promptly and professionally

Qualifications :

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Skills Required

Databases, Analytical Thinking, Digital Marketing, Leadership, Time Management, Client Servicing, Problem-solving