Client Partner - Healthcare & Life science

Job description

Responsibilities :

The Client Partner will play a vital role in managing consulting and analytics engagements in Healthcare Lifesciences. He / She will be expected to solve business problems, develop analytical solutions, prioritize objectives, assign tasks, and manage multiple teams in order to achieve the highest levels of client satisfaction and targeted financial results.

The person additionally will be expected to provide leverage to the management in business development and capability development activities .The person should be open to travel for short durations depending on the project or team requirements.

• Solutioning :   Building on analytics mandate across different functions / departments in healthcare and pharma organizations. Deliver on analytical solutions in HLS domain leveraging deep business understanding and analytical expertise.
• Strong payer, pharma, med tech and provider domain understanding with US reference and experience working in or with companies across the value chain
• Preferable knowledge of therapy areas such as Oncology, Rare Disease and / or other specialty pharma areas
• Knowledge of business process flows, systems and operational procedures and a point of view on best practices which can be used for analysis and recommendations
• Experience in creating, capturing and / or analyzing the business requirements
• Experience in leading business discovery sessions to understand and map the existing and desired business processes
• Program management and prioritization :   Lead Fortune 500 client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with clients needs and expectations.
• Analytics Sophistication :   Understand the business problem and build the analytical solution framework leveraging advanced analytics algorithms as well as visualization platforms as needed. Produce outcome, generate insights and present findings to the client that meet business requirements.
• People management :   Manage multiple teams, perform performance appraisals and develop career progression metrics.
• Governance :   Define standard metrics and KPIs for clients and establish processes to measure them. Responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS). This would include, among other things, design review of the solution, scaling and institutionalizing analytics in the client organization, high level of program management, and meeting all other engagement goals.
• Business development :   Assist the global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.

Qualification Experience :

Skills Required

Client Partner, Oncology, Business Development, Program Management, Analytics