ERP Implementation

Doing a Software Requirement Study (SRS), for the clients.

Closely handling all the User trainings for the product.

Conducting a User Acceptance Test (UAT).

Responsible for Go live process for the client.

Handling all the client queries and providing necessary support.

Monitoring and coordinating for payment recovery.

Handling of multiple clients / accounts.

Gathering any fictional / Technical requirements from the client and communicating internally.

Requirements

Good communication and interpersonal skills.

Client handling, problem resolving and client retention skills.

Education : Any graduate / postgraduate, with technical background.

Experience : 2-6 years.

Skills Required

Client Handling, Interpersonal Skills, Erp, Client Retention, Presales