Citizen Services Innovation Leader

About eGov Foundation

eGov Foundation is a philanthropic mission that exists to improve the ease of living for citizens. Our focus areas are urban, health, sanitation and public finance management. Our mission is to make sure that everyone can access services from their local governments with ease and transparency.

We do this through our core offering DIGIT, an open, interoperable free-to-use digital public good that offers solutions for citizens, first mile employees, administrators, commercial players and policy makers. It is made available to the federal government, states & cities for them to create programs and solutions for their contexts, in keeping with the federal structure of governance in India.

DIGIT is also offered to market actors, so that they can leverage it to build solutions and deliver programs working with governments. In run-time this translates into states, cities and commercials players using the building blocks from DIGIT to tailor solutions and programs that meet their needs and innovating on top of it to solve emerging problems. Over the last 20 years, eGov has partnered with more than 12 countries, 2600 cities in 16 states across India, and more than 2 billion citizens have benefited from our platform.

We offer several benefits that sets us apart from other opportunities :

• The possibility of having massive societal impact. Our products and platform impacts the lives of hundreds of millions of people.
• Solving complex governance and societal challenges.
• Work directly with central and state government leaders, and other dignitaries for population-scale transformation.
• Mentorship from sector experts and the wider ecosystem.

Read more about the work of eGovernments Foundation here : https : / / egov.Org.In /

The Challenge and the Mission

poor quality of audit and large amounts of unutilised funds. By one estimate, at any given time there is an unspent balance of approximately Rs. 1 lakh crore parked in various bank accounts across the administrative system.

Over the last two decades, the public finance management (PFM) domain has witnessed remarkable transformation brought about by government agencies adopting technology to perform their duties. These digital platforms have successfully harnessed vertical efficiency gains within government departments, leading to benefits in cash management, accounting, streamlining revenue, expenditure, and payments, and improved fiscal accountability.

As these systems become pervasive across the government a new aspiration for governance emerges : information exchange between government agencies across levels. The next wave of digital transformation hinges on the seamless exchange of data between different departments and government agencies, enabled by horizontal interoperability. The exchange of data between different government agencies holds immense potential with several key benefits such as enhanced state capacity : by unlocking revenue generation efficiencies, and improving the quality of government expenditure.

The Public Finance Management (PFM) Mission at eGov aims to improve the capacity of Governments, adapt to dynamic and evolving governance needs, and ensure a functioning and responsive service delivery system by deploying available funds in ways that create and strengthen the enabling environment for businesses and individuals to prosper and stay healthy. This is being done through the creation of the iFIX platform, underpinned by a set of open source specifications that allow seamless exchange of standardised fiscal and service information, to augment governance outcomes.

About the Role

The Engagement Lead - PFM will act as a strategic advisor for implementation of Digital PFM initiatives, leading high-impact engagements with government and multilateral partners. This role combines deep technical and functional expertise with relationship management skills to drive the adoption of eGov’s PFM platforms and ensure sustainable, scalable outcomes.

Key Responsibilities

The Engagement Lead will drive high-impact advisory engagements to transform public financial management through key initiatives of the PFM team at eGov. This role combines strategic advisory, government partnership, and thought leadership to scale eGov’s platforms and influence policy in this space.

Qualifications & Skills

You are an Ideal Candidate if

Role : Engagement Lead - PFM

Location : Bangalore (with travel to program sites)

Experience : 10–12 years

Reporting To : Mission Leader, PFM Initiative

We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.