travel operations (Delhi)

Job Description

mail : - info@naukripay.com

Travel Operations Executive plans, coordinates, and books travel arrangements, ensuring client satisfaction by managing logistics like flights, accommodations, and activities while resolving any issues that arise during trips. Key responsibilities include managing travel budgets, communicating with clients and suppliers, maintaining up-to-date knowledge of industry trends, and utilizing travel booking software to guarantee seamless and efficient travel experiences for clients.

Key Responsibilities

Bookings & Logistics :

Coordinate and book flights, hotels, transportation, and other travel-related services for clients, ensuring all arrangements are efficient and meet client requests.

Itinerary Management :

Design and manage complex travel itineraries, ensuring they are structured to provide a smooth and enjoyable experience.

Client Communication :

Act as a primary point of contact for clients, handling inquiries, providing recommendations, and offering support throughout the entire travel process.

Supplier & Vendor Management :

Liaise with hotels, airlines, tour operators, and other vendors to negotiate deals, secure reservations, and ensure seamless operations.

Customer Support & Issue Resolution :

Address and resolve any problems, disruptions, or issues that may occur during travel, providing timely and effective solutions.

Budget & Expense Monitoring :

Monitor and manage travel budgets and expenses, ensuring costs are controlled and within allocated limits.

Regulatory Compliance :

Stay informed about travel regulations, visa requirements, and other industry standards to ensure compliance.

Qualifications & Skills

Education :

A Bachelor's degree in Travel and Tourism, Business Administration, or a related field is often preferred.

Experience :

Typically requires a minimum of 2-5 years of experience in travel operations or a similar customer service role.

Technical Skills :

Proficiency in travel booking systems and software is essential.

Soft Skills :

Strong organizational, multitasking, problem-solving, and excellent verbal and written communication skills are crucial.

Industry Knowledge :

A deep understanding of travel regulations, industry trends, and available travel products is beneficial.

Requirements

travel