Role Overview :
As an Admission Officer, you will be responsible for driving sales by engaging prospective students, guiding them through the enrollment process, and building long-term relationships. You will play a critical role in helping students make informed decisions about their educational path while contributing to the growth of the company.
Key Responsibilities :
- Lead Conversion : Convert leads into enrolled students by effectively communicating the benefits of our programs, understanding student needs, and addressing any concerns or questions during the decision-making process.
- Relationship Building : Develop and maintain strong relationships with prospective students and their families. Provide personalized support throughout the admission process and beyond, ensuring a positive experience.
- Sales Target Achievement : Meet or exceed individual and team sales targets by actively engaging with prospective students through various communication channels (calls, emails, webinars, etc.).
- Counseling & Guidance : Advise students on program selection, admission requirements, and career opportunities, tailoring recommendations based on their interests and goals.
- Follow-ups : Conduct timely follow-ups with leads to nurture interest, answer queries, and guide them towards making the final enrollment decision.
- Reporting & Documentation : Maintain accurate records of all student interactions, admissions data, and progress towards targets in the CRM system.
- Collaboration : Work closely with other teams (marketing, academic departments, etc.) to ensure a seamless student experience from inquiry to enrollment.
Skills Required
Sales, Counseling, Communication