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Business Support Coordinator

Business Support Coordinator

ConfidentialChennai
30+ days ago
Job description

Key Responsibilities

  • Coordinate with global internal teams and external stakeholders to manage training-related tasks in line with SLAs and KPIs.
  • Create and manage Purchase Orders (POs) and Sales Orders (SOs) in finance system; ensure timely uploads of training certificates to client HR systems.
  • Liaise with vendors to follow up on course completions and certificates, and with internal teams for course pricing and approvals.
  • Provide support for routine operational activities (daily, weekly, monthly) and ensure accurate data updates in relevant systems.
  • Communicate effectively with clients and internal teams, sharing key reports and resolving day-to-day operational issues as they arise.
  • Build and maintain strong, long-term relationships with stakeholders and vendors through proactive communication and reliable support.

Key aspect of the role :

  • Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
  • Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
  • Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.
  • We are looking for

  • 0 4 years of experience in client-facing or coordination roles
  • Bachelor s or Master s degree in Business or related field
  • Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
  • Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
  • Detail-oriented with strong organizational and documentation skills
  • Quick learner, adaptable to internal systems and tools
  • Strong analytical and troubleshooting skills
  • Effective time management; able to meet tight deadlines
  • Good interpersonal skills and stakeholder management abilities
  • Proactive, dependable, and a collaborative team player
  • Fluent in English (written and spoken)
  • Skills Required

    Data Analysis, Project Management, crm software, Microsoft Excel, Report Generation

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