Key Responsibilities
- Coordinate with global internal teams and external stakeholders to manage training-related tasks in line with SLAs and KPIs.
- Create and manage Purchase Orders (POs) and Sales Orders (SOs) in finance system; ensure timely uploads of training certificates to client HR systems.
- Liaise with vendors to follow up on course completions and certificates, and with internal teams for course pricing and approvals.
- Provide support for routine operational activities (daily, weekly, monthly) and ensure accurate data updates in relevant systems.
- Communicate effectively with clients and internal teams, sharing key reports and resolving day-to-day operational issues as they arise.
- Build and maintain strong, long-term relationships with stakeholders and vendors through proactive communication and reliable support.
Key aspect of the role :
Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.We are looking for
0 4 years of experience in client-facing or coordination rolesBachelor s or Master s degree in Business or related fieldProficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.Detail-oriented with strong organizational and documentation skillsQuick learner, adaptable to internal systems and toolsStrong analytical and troubleshooting skillsEffective time management; able to meet tight deadlinesGood interpersonal skills and stakeholder management abilitiesProactive, dependable, and a collaborative team playerFluent in English (written and spoken)Skills Required
Data Analysis, Project Management, crm software, Microsoft Excel, Report Generation