Key Responsibilities
- Validate and process invoices in Business Central and ADM systems.
- Interact with internal stakeholders to resolve invoice discrepancies.
- Document all interactions clearly and perform necessary follow-ups.
- Analyse incoming documents for completeness and accuracy.
- Correct and reprice invoices to ensure accurate checkout.
- Adhere to structured SOPs to maintain consistency and compliance.
- Identify and implement process improvements to enhance efficiency.
- Support departmental innovation and continuous improvement initiatives.
- Prepare, review, and send information related to care services and providers.
- Collaborate effectively within a team to meet shared goals.
We are looking for
Graduate degree in a non-technical field (e.g., B.A., B.Com).Minimum 4 5 years of back-office operations experience in financial services.At least 3 years of experience in invoice adjudication or validation.Strong understanding of end-to-end invoice processes from receipt to paymentKnowledge of upstream processes (purchase orders, contracts, service delivery) and downstream impacts (payments, vendor relationships, cash flow)Advanced Excel Skills :VLOOKUP / XLOOKUP, INDEX-MATCH, IF, SUMIFSPivot Tables, Conditional FormattingPower Query (preferred)Excellent written communication and interpersonal skills.Detail-oriented with strong data analysis capabilities.Ability to prioritize tasks and meet deadlines independently.Flexible and adaptable in a dynamic work environment.Familiarity with systems and tools such as :Business Central (BC), ADM (Administrate) or similar toolsMS Office Suite (Word, Excel, PowerPoint)Preferred Attributes
Experience working within structured SOP environments.Commitment to continuous learning and process innovation.Proven excellence in customer service and cross-functional collaboration.Skills Required
Invoice Processing, Data Analysis, Customer Support, Financial Reporting, crm software, Process Improvement, Budget Management, Time Management