Sr. Product Manager

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

We're the team that drives the product and strategy for Workday's secret sauce - our technology platform that was designed from scratch for the cloud. We own the complete stack and tools that delivers and supports Workday products across private and public clouds (e.g. on-premise, AWS, GCP, Azure). We enable Workday's scale : 50% of Fortune 500 companies, 8000+ customers, 55M+ Workers, 365B Transactions.

About the Role

We are seeking an experienced Product Manager with a track record for successfully driving Operations Experience within Workday. Candidates will be excited by the challenge to craft and build experiences that impact our technical operators and service owners.

We are growing at a rapid pace and are looking for a Senior Product Manager to be a part of our Operations Experience Team. This team delivers tooling and automation to our technical operators and service owners to ensure availability of Workday services and reduce MTTR.

This role will partner with our users, cloud operators, and partners to define the product strategy, roadmap, and investment focus areas for our operator tooling across private and public cloud offerings. The selected candidate will collaborate with engineering teams to identify, specify, and prioritize features to implement and deliver on the roadmap and optimize business outcomes. The candidate will have the ability to understand and make decisions in a fast-paced environment. Above all, this role will serve as the voice of the customer for our products and voice of the product to our customers!

About You

Basic Qualifications

7+ years of Product Management experience in building platforms and tools experiences for technology workers.

Experience with cloud solutions & ITOM / AIOps is highly desired.

Experience with scrum and other agile development methods

Other Qualifications

Knowledge and experience working with SRE and technical operations is highly desired.

Knowledge of Cloud solutions, ITOM and AIOps is highly desired.

Knowledge of compliance and standard is highly desired.

Knowledge and experience working with public cloud technology stacks.

Proven track record managing the entire product lifecycle : defining business problems, researching customer needs, prototyping and testing new solutions, working with design and engineering teams, and prioritizing an Agile development backlog.

Excellent communications and influencing skills across all levels of a large organization, as well as with external partners and stakeholders.

An inherently collaborative style that enables you to win the hearts and minds of your peers to successfully implement a complex product roadmap, with execution often happening across teams.

The sort of personality who thrives in taking ownership and driving strategy, roadmap, and execution in a fast-moving, quickly changing atmosphere.

BA / BS in Computer science, Engineering, Business or equivalent.

MBA or Master's degree is a plus.

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds : in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.

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Skills Required

Product Management, SRE, ITOM, Scrum, Technical Operations, Cloud Solutions