Fourkites - Product Manager - SaaS Domain

About the job :

FourKites is seeking an experienced and highly motivated Product Manager to join our dynamic team, focusing specifically on our Ocean Visibility solution.

In this critical role, you will be instrumental in shaping the future of real-time visibility and execution capabilities for ocean freight transportation.

You will work closely with our existing customer base to understand their evolving needs, drive enhancements to our current offerings, and spearhead the development and launch of innovative new features related to ocean freight visibility, booking automation, customs clearance, and container tracking.

This position requires a deep understanding of the supply chain domain, particularly ocean freight operations from a carrier, freight forwarder or 3PL perspective.

You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and strong familiarity with product development tools.

As this role serves our global customer base while being based in India, you will collaborate effectively across time zones with US-based teams and global you'll be doing :

• Product Strategy & Roadmap : Define and articulate the product vision, strategy, and roadmap for the Ocean Visibility solution, aligning with company goals and market opportunities in ocean freight visibility, booking execution, customs clearance, and container management.
• Customer Engagement : Actively engage with existing customers to gather feedback, understand pain points specific to ocean freight operations, and identify opportunities for solution enhancement and new feature development across the end-to-end ocean freight journey.
• Feature Development & Enhancement : Translate customer needs and market requirements into detailed product specifications, user stories, and acceptance criteria.
• Work closely with engineering teams throughout the development lifecycle to deliver features related to carrier integrations, booking workflows, customs documentation, container tracking, and detention / demurrage management.
• New Product / SKU Launch : Lead the end-to-end launch of new products and SKUs related to ocean freight execution and visibility, including market analysis, competitive positioning, go-to-market strategy, and internal enablement.
• Market & Competitive Analysis : Conduct thorough market research and competitive analysis to identify trends, emerging technologies in ocean freight digitization (including booking platforms, customs automation, and container tracking), and competitive threats, informing product decisions.
• Cross-Functional Collaboration : Collaborate effectively with engineering, design, sales, marketing, implementation and customer success teams across global time zones to ensure successful product delivery and adoption.

Partner with Sales and Strategic Directors to support enterprise customer engagements and close opportunities.

Engage in technical discussions with engineering to ensure feasible and scalable solutions.

(ref : hirist.tech)