Five9 - Platform Product Manager - Strategy & Roadmap

Description :

Join us in bringing joy to customer experience.

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are looking for a highly skilled Platform Product Manager to own the vision, strategy, and execution of our core technology platform.

This role is focused on building the foundational capabilities, tools, and services that power all of our products, ensuring they are scalable, secure, and efficient.

You will work closely with engineering, architecture, and operations teams to deliver platform features that accelerate product development and improve system reliability.

Key Responsibilities :

Product Strategy & Roadmap :

• Define and drive the vision, strategy, and roadmap for core platform services.
• Prioritize initiatives based on technical scalability, operational efficiency, and business impact.
• Align platform evolution with product line needs, ensuring cross-product consistency and reusability.

Feature Development & Execution :

Infrastructure & Operations Enablement :

Security, Compliance and Reliability :

Stakeholder collaboration and Adoption :

Qualifications & Experience :

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better we are.

Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here : https : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

(ref : hirist.tech)