We are seeking a talented individual to join our Insurance Broking team. This role will be based in Mumbai / Pune. This is a hybrid role that has a requirement of working at least three days a week in the office.
Lead Specialist / Deputy Manager / Manager – Insurance Broking :
We’re seeking for an individual who is ready to assist the onshore broking team in all aspects of client
service, including client contact, administration, technical support and business development. Ensure the
accurate, efficient and timely production of all clients, insurer and policy related documentation across the insurance life cycle
Experience : 6+ Years
Location : Mumbai / Pune
Certification : Mandatory – CII, CPCU, etc
We will count on you to :
Account Management
- Assist the onshore broking team with the development, implementation and management of risk
management and insurance programs which accurately address client needs
Assist the onshore broking team with the development and maintenance of effective long-termrelationships with key client decision makers through regular meetings and liaison
Work with the onshore broking team to gain an understanding of the client's business, riskmanagement and insurance needs
Implement renewal and broking strategies in accordance with instructions received from theonshore broking team
Actively assist the onshore broking teams with the development of additional business from theirexisting portfolios and with the acquisition of new business.
Assist the onshore broking teams with the implementation of appropriate account retention anddefence strategies
Assist the onshore broking and claims teams with the negotiation of equitable claim settlementson behalf of clients
Monitor the accuracy and performance of outputs from the operations processing teamDevelop and maintain an understanding of new technologies and capabilities of the CompanyParticipation in client / insurer meetings as requiredAdministration & Technical
Consistently use the required IT Applications to maintain compliance, accuracy and workload,contributing to resource allocation and process improvement
Ensure the timely and accurate production / processing of client transactions including but notlimited to :
o Premium and adjustment calculations
o Information and documentation for Pre-Renewal and Broking meetings
o Bespoke renewal reports and insurance manuals
o Certificates of currency
Ensure the smooth functioning of transition of work between the broking business and theoperations team. This includes providing accurate and timely information to operations and
confirming the quality of the outputs returned to the broking team.
Support effective working relationships with clients and insurers as requiredEnsure that accurate up to date records on all clients are always maintainedPossess a thorough understanding of all major classes of insurance which the Company offersto its clients
Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act,Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other
relevant legislation
Acquire and maintain an awareness of the client's business and insurance needs, noting allbriefing information provided by senior servicing and broking managers
Develop and maintain a basic understanding of the core aspects of relevant Insurance andrelated legislation
Adhere strictly to the Company's Quality practices and other systems and proceduresComply fully with the Company's errors and omissions avoidance policyOther duties as may be required from time to time.What you need to have?
A Graduate with 6+ years of relevant experienceMeet the training requirements of Tier 1 FSRA CompliancePrior experience in general insurance or financial lines within a broking or underwriting environmentpreferred
Degree in Insurance (or a related area) or Financial Services Diploma preferredKey Competencies
Collaboration – Acts as a connector between Broking and Operations, bring colleagues together tobring the best of the enterprise to client solutions. Comfortable working both independently and as
part of a virtual team
Initiative – Seeks out and acts on opportunities and calculated risks. Demonstrates a willingnessto take on increased responsibilities and displays the ability to act independently with minimal yet
appropriate reference back to manager / supervisor.
Productivity & Efficiency – The efficient and timely completion of routine and assigned tasks tosupport internal and external client demands and the implementation of major projects.
Technology - Understands and effectively applies the Company’s specialized technologyresources to meet objectives and satisfy client needs.
Organization – Considers future client needs and plans accordingly. Consistently operates with ahighly self-organized style to produce accurate work on time; organizes group tasks and resources
on behalf of the team; efficiently implements instructions delegated by manager / supervisor;
produces work with the confidence of manager / supervisor.
Communication - Conveys written and verbal messages effectively to various audiences, adaptingapproach as appropriate. Displays sound listening and comprehensive skills.
Innovation - Develops new and alternative approaches to existing practices, creates new orimproved processes, solutions, products and services. Maintains an openness to experiment with
alternative approaches.
Should be comfortable with 6.30 am – 3.30 pmWhat makes you stand out?
Meet the training requirements of Tier 1 FSRA CompliancePrior experience in general insurance or financial lines within a broking or underwritingenvironment preferred
Degree in Insurance (or a related area) or Financial Services Diploma preferredWhy join our team?
We help you be your best through professional development opportunities, interesting work andsupportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to createnew solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.