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Insurance Associate

Insurance Associate

ConfidentialNoida
30+ days ago
Job description

Skills

Description and Requirements

Primary Internal Interactions

  • AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.
  • Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
  • Quality Compliance Analyst (QCA) for the purpose of feedback and audit.
  • Trainers for the purpose of pre-process and process training.

Primary External Interactions

  • MetLife Subject Matter Experts for the purpose of seeking missing information.
  • MetLife Subject Matter Expert for the purpose of work related issues and escalated transactions.

    • Technical Skills

  • Computer navigation skills
  • Keyboarding and data entry speed (minimum 20 wpm with 90% accuracy)
  • Working knowledge of MS Excel and MS Word.
  • Understands basic principles of accounting. (Preferred)

    • Process Specific Skills

  • Effective communicator / Speaks clearly & succinctly.
  • Strong understanding and comprehension of the English language
  • Knowledge of Insurance principles in relation to the US Insurance industry
  • Knowledge about US Culture

    • Skills Required

    Am

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