Senior Executive - Retail Sales_VTR_HYD

Job Purpose

This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the channels model and geography of the said area within the logistics and courier industry.

Key Responsibilities

Channel Partner & Customer Management

• Develop and maintain strong relationships with existing customers, ensuring revenue retention.
• Identify and drive new business opportunities through channel partners.
• Monitor and enhance channel partner performance in terms of revenue, sales, and profitability.
• Support sales capability-building initiatives for sales teams and channel partners.

Sales Operations & Compliance

Drive Sales Capability :

Collection & Remittance

Qualifications

Education

Experience

Technical Skills & Experience

Core Technical Skills

Behavioural Competencies

Key Performance Indicators (KPIs)

S.No

Key Result Areas (KRAs)

Key Performance Indicators (KPIs)

Growth in Area Revenues

% achievement of product-wise and channel-wise revenue targets

Achievement of yield targets (Yield per piece) for all products

Drive Market Growth

% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts

Enhance Revenues via Channel Partners

Revenue targets achieved through RSPs and other channel partners

Ensure Timely Collections

Achievement of Logic Remittance targets

Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)

Drive Sales Capability, Productivity, and Process Adherence

Achievement of Sales KPIs and compliance with SOPs

New ESA Development

Successful onboarding of new channel partners in the Area

Foster a Performance-Driven Culture

Timely adherence to Performance Management System guidelines

Drive Employee Morale and Engagement

Employee retention and engagement metrics

Skills Required

Business Intelligence Tools, Supply Chain Management, Data Analytics, Revenue Management