Customer Success & Lead Generation Specialist

Company Description

Cookd is a digital-first FMCG brand that’s reimagining how India cooks. We create smart

food innovations like All-in-One Masala Mixes developed by professional chefs and

deliver to customers across the world. We make cooking easy, quick, and delicious,

giving every kitchen the upgrade it deserves.

Now, we are expanding our business further and therefore, we are open to onboarding

one customer success manager, who is passionate to serve the customers and hungry to

grow in the career very fast and ready to learn a lot for that growth.

Key Responsibilities

• Identify and generate potential B2B leads through online research, existing databases, and references.
• Make outbound calls to prospective business clients to introduce products and offers.
• Pitch slow-moving inventory items effectively to drive sales and clear stock.
• Maintain detailed records of calls, leads, and follow-ups in Excel
• Achieve daily and weekly targets for calls, leads, and conversions.
• Coordinate with the sales and inventory teams to ensure product availability and pricing accuracy.
• Provide regular reports on call outcomes and market feedback.

Requirements