Training Specialist, GSF L&D

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Key job responsibilities

Job Responsibilities :

1- Own business goals and intervene by identifying knowledge gaps to be filled.

2- Proactively recommend ways and support the mapped GSF Sites towards meeting business goals.

3- Proactively track mapped sites performance and pre-announce training interventions.

4- Supervise structured learning metrices and also oversee their results for the assigned sites.

5- Managing live performance metrices end to end for the assigned sites.

6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.

7- Maintaining data and analysis through reports on excel (as per business requirement)

8- Ensure completion of new hire training program, coaching & other performance improvement programs on time.

9- Partners with operations leaders while conducting site audit to check the process compliance and fix the gaps on an immediate basis.

10- Identifying learning coaches & certifying them.

11- Lead the individual improvement projects to enhance the business performance.

12- Drive Quality & Learning metrics

13- Conducting chime sessions & Class room sessions to the stake holders

Key job responsibilities

Job Responsibilities :

1- Own business goals and intervene by identifying knowledge gaps to be filled.

2- Proactively recommend ways and support the mapped UFF sites towards meeting business goals.

3- Proactively track mapped stations performance and pre-announce training interventions.

4- Supervise structured learning metrics and also oversee their results for the assigned territory and region.

5- Managing live performance metrics end to end for the assigned territory.

6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.

7- Maintaining data and analysis through reports on excel (as per business requirement)

8- Ensure completion of new hire training program, coaching & other performance improvement programs on time.

9- Partners with operations leaders while conducting sites audit to check the process compliance and fix the gaps on an immediate basis.

10- Identifying learning coaches & certifying them.

11- Lead the individual improvement projects to enhance the business performance.

12- Drive Quality & Learning metrics

13- Conducting chime sessions & Class room sessions to the stake holders

A day in the life

• Track the day to day business metrics and plan to visit the mapped stations for metric improvement
• Involve and engage well with mapped LA / LGs for daily L&D activities
• Offer visibility on daily reporting's and progress updates

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.]]>