International Customer Support AssociateHCLTech • Noida, Republic Of India, IN

International Customer Support Associate

HCLTech • Noida, Republic Of India, IN

30+ days ago

Job description

Mega Walk-in Drive for International Voice Process- Banking

📍 Walk-in Drive Location : HCL Technologies, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301

📅 Dates : 27 November, Thursday

⏰ Time : 11 : 00 AM to 1 : 00 PM

📞 Contact HR : Urmika

Note : Please bring a hard copy of your resume and one valid ID proof for security purposes.
Laptops will not be allowed inside the campus.

💼 Job Details :

Process : Inbound Calling (No sales, upselling, or cross-selling)

Experience Required : 1+ years in Voice Process

Shift : Rotational shifts and rotational offs

Work Location : HCLTech, Noida Sector 144

Note : Candidates must reside within 35 km of the office

📋 Responsibilities :

Handle client queries via voice and written communication

Provide accurate information about products, services, and accounts

Manage multiple queries simultaneously

Use workflow tools and internal systems effectively

Collaborate with internal teams for resolution

Maintain high service levels and quality standards

✅ Mandatory Qualifications :

Excellent verbal and written communication skills

Problem-solving mindset

Ability to multitask and work independently or in a team

Minimum qualification : 12th pass

🎁 Perks :

Cab facility : Home pickup & drop

5 Days working

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Customer Support • Noida, Republic Of India, IN

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