Technical Support Associate

Hi Folks,

Greetings for the day!

I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.

• Role : Technical Support Associates.
• Experience : 2years+
• Proficiency – B2 Spoken / Written ( Workday Test )
• Education – Graduate in any stream or Eng. Pref.
• Location – Gurugram
• Flexible in 24
• 7 environment.

Job Description –

2+ Years experience in Troubleshooting or Repairing with Deep knowledge in at least three of the following areas :

Connectivity (Ethernet, WiFi, WDM, IPv4 and IPv6)

Switching (MPLS, QinQ)

Routing (BGP, OSPF, IS-IS)

Network security and Anti-DDoS measures

Internet services (DNS, DHCP, NTP, UPnP, NAT etc.)

Knowledge and troubleshooting about most common consumer devices (NAS, IoT, Smart devices, etc.)

Residential or enterprise Wi-Fi design and remote troubleshooting

If you're interested, please share your updated CV with me at alok.sharma2@teleperformancedibs.com. with below details : -