Salesforce Associate Product Owner

About ACA :

ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations.

Position Summary :

As an Associate Product Owner for Enterprise Systems, you will support the Product Owner in defining and delivering enterprise-grade solutions that meet customer and business needs. You will bring your budding Product Owner talents and agile sensibilities to an environment where some of the platforms are delivered as SaaS while others are implemented / customized internally. The goal of the Product function is threefold then : to influence vendor roadmaps when necessary, to build internal backlogs, and to create an integrated vision and roadmap for the entire quote to cash landscape. You will work closely with cross-functional teams including engineering, design, QA, and stakeholders to ensure product features are well-defined, prioritized, and executed effectively.

Job Duties :

1. Own assigned system modules or epics and gather and document business requirements into user stories and acceptance criteria.

2. Collaborate with stakeholders to understand pain points, opportunities, and desired outcomes.

3. Maintain and groom the product backlog, ensuring stories are well-defined and prioritized.

4. Participate in sprint planning, daily stand-ups, and retrospectives.

5. Support the Product Owner in roadmap planning and release management.

6. Coordinate user acceptance testing (UAT) and validate feature delivery against requirements.

7. Analyze product performance and user feedback to inform future enhancements.

8. Ensure alignment between business goals and technical implementation.

9. Influence vendor roadmaps

10. Create mockups and prototypes to support roadmap direction

11. Tracking metrics for measurement of business outcomes gained from implemented solutions

12. Track metrics for measurement of business outcomes gained from implemented solutions

Required Education and Experience

1. Bachelor’s degree in business, Computer Science, or related field.

2. Minimum of 3 years of experience in product management, business analysis, or related roles

3. Familiarity with Agile / Scrum methodologies.

4. ‘Working knowledge’ of salesforce.com / force.com platform, Business Process Automation Tools, IT Service Management Systems, WorkDay, or other back-office systems

Preferred Education and Experience

1. Experience with tools like Jira, Confluence, and Visio are a plus.

Required Skills and Attributes

1. Understanding of enterprise software or SaaS platforms.

2. Exposure to Salesforce or similar CRM / ERP systems.

3. Ability to work in a fast-paced, dynamic environment.

4. Ability to learn technical concepts quickly

5. Ability to set priorities

6. Ability to facilitate collaborative decision-making, experience with Design Thinking

7. Strong written and verbal communication skills

8. Demonstrated ability to understand the big picture solution and then craft requirements into actionable use cases, epics, user stories

9. Demonstrated leadership in a Behavior Driven Development / Gherkin environment

10. Demonstrated success in owning a technology platform and creating measurable business outcomes

11. Demonstrated professional integrity

What we commit to :

ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law.

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment.

Here at ACA, we have created a variety of programs to promote ACA’s culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong.

Why join our team?

We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS® standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology.

Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you’re ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you’ve come to the right place.