Customer Relationship Management Consultant

Tata Consultancy ServicesDelhi, India

5 days ago

Job description

Dynamics 365 CE Technical

Location : Hyderabad, Bengaluru, Chennai and Noida

Exp Required : 4-10 yrs

Desired Competencies (Technical / Behavioral Competency)

Must-Have

Able to configure, design, build and extend Dynamics 365 Customer Engagement Apps – Sales, Marketing, Customer Service and Field Service
Good working knowledge of using Power Platform components
2-3 years of working experience with Dynamics 365 CE Apps

Good-to-Have

Able to integrate Dynamics 365 CE Apps with other systems

Good proficiency in core .Net, C# and Azure components like Logic Apps, Azure Service Bus, Azure Functions, Azure DevOps etc

Sound functional knowledge of CRM business processes

Good written and spoken skills

Experience with data migration

Good to be Microsoft Certified : Power Apps + Dynamics 365 Developer Associate

Responsibility of / Expectations from the Role

To complete assigned development tasks in defined time line

To prepare technical architecture, design and related documentation

Unit testing, Support system and user acceptance testing, Support User training

Code propagation, Defect fixing

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Customer Relationship Management • Delhi, India

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