Customer Support Engineer
Tech MahindraNoida, Republic Of India, IN4 days ago
Job description1 years' of technical support experience Customer service oriented Strong written and verbal and troubleshooting skills
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
Interested Candidates can share their cvs on 9870302647
Job Location : Noida Sec-81
Package : 4.75 LPA
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Customer Support Engineer • Noida, Republic Of India, IN
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