Salesforce Data Migration Business Analyst

Title :  Salesforce Data Migration Business Analyst

Job Location :  Chennai, India, or India-Remote

Our Department :  Digital Transformation

Job Overview :   The Salesforce Data Migration Business Analyst will be responsible for the implementation and support of Sales and Service Cloud applications. This individual will work under the guidance of IT leadership to execute the Salesforce strategy effectively.

Key Responsibilities :

• Gather and document business requirements, define scope, and perform map / gap analysis for Data Migration.
• Understand user needs and drive continuous improvement and efficient use of the Salesforce platform.
• Configure and customize Salesforce applications, including workflows, profiles, custom objects, rules, etc.
• Create reports and dashboards for users and business decision-makers.
• Drive user adoption of Salesforce by supporting and training users.
• Develop test plans and cases, conduct system integration testing, and perform user acceptance testing (UAT) to validate system functionality and performance.
• Collaborate with business users, cross-functional teams, and IT resources to deliver solutions.
• Track, monitor, and report project status using Jira software.

Required Qualifications :

Skills Required

Salesforce, Data Migration, Service Cloud, System Integration, Sales Cloud, Jira