Description
The Corporate Infrastructure Services team is seeking an experienced Manager to lead our Global Telecommunications Program Management organization, overseeing billing operations, procurement, and operational program management for Amazon's global telecommunications infrastructure. This role will manage a team of professionals across three key functions : telecommunications billing, procurement, and operations program management, ensuring seamless delivery and life-cycle manager of telecommunications services worldwide.
Key job responsibilities
Team Leadership & Strategy
- Lead and develop a team of program managers and specialists across billing, procurement, and operations
- Define and implement strategic initiatives to optimize telecommunications spend, improve operational efficiency, and enhance service delivery
- Establish and maintain KPIs and performance metrics across all three functions
- Drive cross-functional collaboration between billing, procurement, and operations teams
Financial Management & Optimization
Oversee global telecommunications spend and budget managementDrive cost optimization initiatives across procurement and billing operationsEnsure accurate financial forecasting and reportingProcess & Systems Innovation
Lead the implementation and utilization of telecommunications expense management platformsStandardize global processes across regions and functionsDrive automation initiatives to improve operational efficiencyEstablish governance frameworks and audit proceduresProgram Oversight
Manage complex, multi-regional telecommunications projectsOversee circuit lifecycle management from procurement through billingDirect operational reporting and analytics programsEnsure data integrity across multiple systems (Gopher, Asana, Calero, etc.)Basic Qualifications
3+ years of team management experience3+ years of program or project management experience3+ years of working cross functionally with tech and non-tech teams experience3+ years of delivering cross functional projects experienceExperience defining program requirements and using data and metrics to determine improvements2+ years of telecommunication technology experiencePreferred Qualifications
Experience implementing repeatable processes and driving automation or standardizationExperience in data mining, data management, reporting, and SQL queriesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.
Company - ADCI - Karnataka - A66
Job ID : A3125969
Skills Required
Data Management, Sql Queries, Data Mining, Asana, Reporting