Digital Commerce Lead

Job Description : Ecommerce Manager

Location : Chandigarh

Experience Required : 3-6 Years

Employment Type : Full time

Working Model : On site

About the Role

We are looking for a skilled and growth focused Ecommerce Manager to oversee and expand our online sales operations. The role requires strong expertise in marketplace management, product catalog optimization, digital marketing coordination and performance analysis.

Key Responsibilities

• Manage day to day ecommerce operations across platforms such as Amazon, Flipkart and brand website.
• Oversee product listings, catalogue accuracy, pricing, offers and product visibility.
• Optimize listings using SEO, keyword research and marketplace analytics.
• Track key metrics including sales, traffic, conversion rate, AOV and ROAS.
• Plan and manage online promotional campaigns, ads and seasonal sale strategies.
• Coordinate with marketing, design, operations and customer service teams for smooth workflow.
• Handle orders, returns, customer inquiries and resolve escalations efficiently.
• Analyze performance reports to identify trends and growth opportunities.
• Forecast demand and maintain healthy stock levels by collaborating with supply and warehouse teams.
• Improve website UI / UX, checkout experience and user journey through A / B testing and insights.
• Ensure compliance with marketplace policies and maintain strong seller ratings.

Skills & Qualifications

Preferred Attributes