Manager- Customer Success ( Hyderabad)

Basic Functions / Job Responsibility

• Develop strategic alliances and own relationships with various stakeholders in the states allocated :
• Government State and / or Central
• Educational Institutes Universities / Colleges / Polytechnics
• Ensure achievement of targets in geographies assigned :
• Academia, including OEM course and with credit equivalence.
• ePBL Experiential Project Based Learning
• And other fee-based avenues.
• Create proposals, concept notes, decks, documentation templates etc. for external and internal stakeholders towards achieving program milestones.
• Develop robust monitoring and evaluation frameworks to track program effectiveness.
• Prepare and update periodic reports and communication for stakeholders, highlighting key findings and recommendations for improvement.
• Foster effective communication within the team and with external partners.
• Act as a key point of contact for client inquiries and feedback.

Knowledge, Skills, Qualifications, Experience

Locations

Skills Required

Monitoring And Evaluation, Communication