Client Relations & Admission Executive

About Amaha

At Amaha , we’ve made mental health our priority. Founded in 2016 by psychiatrist Dr. Amit Malik and joined in 2019 by social entrepreneur Neha Kirpal , Amaha (formerly InnerHour) is on a mission to build India’s most trusted and comprehensive mental health ecosystem.

We offer end-to-end treatment and care for a wide spectrum of conditions—anxiety, depression, ADHD, bipolar disorder, OCD, schizophrenia, and addictions. With a team of 200+ experts across therapy, psychiatry, technology, and business , we’ve delivered 220,000+ therapy and psychiatry sessions , and our award-winning Amaha app has supported 6 million+ people globally with 600+ self-care tools. Our peer-support community reaches 50,000+ members .

Through 120+ organizational partnerships , we’ve reached 700,000 employees and students , and in 2022, we strengthened our child and adolescent care offering by acquiring Children First , a pioneer in family-centered mental health.

The Opportunity

As a Client Relations & Admission Executive , you’ll be the first point of contact for people exploring treatment at Amaha Hospital. You will guide potential patients and their families through every step—from the first enquiry to admission—ensuring they feel informed, supported, and cared for.

This is a front-facing role that blends client service, liaison, and hospitality skills. It’s perfect for someone who enjoys helping people, understands premium service standards, and wants to contribute meaningfully to mental health care.

Key Responsibilities

Client Engagement & Information

• Be the primary contact for calls, emails, walk-ins, and referrals.
• Understand each client’s needs and provide clear, compassionate information about Amaha’s hospital services, programs, and admission process.
• Maintain confidentiality and sensitivity while discussing mental health needs.

Guidance Through the Journey

Hospital Tours & Experience

Admission Coordination

Stakeholder Liaison

Service Excellence & Feedback

What We’re Looking For

Must-Haves :

1–3 years’ experience in hospitality, guest relations, or client service (healthcare / wellness background is a plus).

Strong communication skills in English (local languages an advantage).

A warm, empathetic personality with the ability to handle sensitive conversations.

Well-organised, proactive, and comfortable in a client-facing environment.

Good-to-Haves

Background or academic qualification in psychology or counselling .

Experience in a hospital, clinic, or wellness centre.

Familiarity with enquiry-tracking systems or basic CRM tools.

Interest in learning more about mental health care (training will be provided).

Why Join Us

Become the face of Amaha Hospital , helping clients and families feel safe and supported.

Work with a compassionate, mission-driven team that values empathy and professionalism.

Grow your career in a leading organisation at the forefront of mental health care.

Competitive salary, with room for progression as you gain experience.