Team Leader - B2B Voice Process

Company Description

At Jupiter Recruits, we specialize in connecting ambitious startups, SMEs, and talented interns and freshers with the right career opportunities. Our mission is to streamline recruitment by providing tailored solutions that help businesses quickly find the ideal talent and scale their teams efficiently. Our deep understanding of the job market and emerging industry trends ensures that candidates are skilled and align with company culture. Join us in shaping the future workforce and building success stories of tomorrow.

Role Description

This is a full-time, on-site role located in New Delhi for a Team Leader - B2B Voice Process. The Team Leader will be responsible for overseeing the daily operations of the team, ensuring effective communication, and managing team performance. The role involves analytical tasks to optimize processes, operations management, and providing leadership and guidance to team members.

Qualifications

Experience mandatory in international Team Lead Call Center

• Strong Analytical Skills
• Excellent Communication skills
• Experience in Operations Management and Team Management
• Proven Team Leadership abilities
• Ability to work in a dynamic and fast-paced environment
• Bachelor's degree in Business Management, Communications, or related field
• Experience in a B2B voice process is a plus

Skills Required

Operations Management, Analytical Skills, Team Leadership