Zonal Key Accounts Manager - Delhi

Role Summary

The Zonal Key Accounts Manager will be responsible for driving business development, relationship management, and project conversions across a designated region. This role requires building strong partnerships with key decision-makers, expanding NITCO's share of business across product categories, and ensuring zonal targets for revenue, margins, collections, and customer satisfaction are achieved.

Key Responsibilities

• Zonal Account Development & Market Penetration
• Identify and prioritize key accounts across the assigned zone in real estate, hospitality, commercial, and institutional sectors.
• Expand zonal footprint by acquiring new accounts and increasing penetration in high-potential markets.
• Conduct regional market intelligence on projects, competition, and pricing trends.
• Stakeholder Engagement & Relationship Management
• Build and nurture relationships with zonal-level developers, architects, designers, purchase heads, and contractors.
• Position NITCO's premium portfolio through presentations, samples, and design-led engagements.
• Drive zonal customer satisfaction through regular interactions and business reviews.
• Sales Growth & Revenue Targets
• Deliver zonal revenue, margin, and collection targets across tiles, marble, and mosaics.
• Enhance share of wallet with existing accounts through cross-category selling and project lifecycle management.
• Ensure timely closures by managing approvals, BOQs, negotiations, and order finalization.
• Zonal Account Planning & Execution
• Create and implement zonal account strategies with clear KPIs and revenue goals.
• Collaborate with design, logistics, and marketing teams to support zonal accounts with differentiated solutions.
• Maintain robust pipelines and accurate forecasting in CRM.
• Collections & Commercial Control
• Ensure on-time collections across zonal accounts and reduce outstanding receivables.
• Manage account health by tracking credit risks and ensuring financial compliance.
• Leadership & Cross-functional Collaboration
• Provide guidance to regional KAMs / ASMs under the zone.
• Act as the zonal representative in national reviews, ensuring regional insights are shared for strategy formulation.
• Work closely with supply chain and finance to meet client commitments.

Key Performance Indicators :

Qualication :

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Skills Required

Market Intelligence, project lifecycle management , sales growth, Financial Compliance, Crm