Customer Support

Description

We are seeking passionate and motivated individuals for the position of Customer Support in our team in India. This is an exciting opportunity for freshers / entry-level candidates to start their career in a dynamic work environment, where you will be responsible for assisting customers with their inquiries and providing exceptional service.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information regarding products and services to customers.
• Assist customers with troubleshooting and resolving issues related to their accounts.
• Document customer interactions and maintain records of inquiries and resolutions.
• Collaborate with other team members and departments to improve customer service processes.
• Continuously improve personal knowledge of company products and services.

Skills and Qualifications

Skills Required

Communication Skils