Sr Market Research Analyst (Pharma)

Project Role : Sr Market Research Analyst (Pharma)

Work Experience : 3+ years.

Work location : Bangalore / Gurgaon

Mode of work : Hybrid

Job Summary

To deliver first in class service to our clients and ensure optimal usage of GMI Syndicated Analytics products, thus facilitating a positive and productive long-term relationship.

Responsibities :

• Collaborate with Client Service, Sales, Offering and Key Account Managers to deliver outstanding service to clients on the Analytics Link Solution
• Support the wider Global Market Insights team (especially Client Service) acting as a subject matter expert for Analytics Link Solution
• Support the Analytics Link Service team lead in driving and implementing initiatives globally. Ex. Conduct internal trainings and clinics to upskill the wider CS team; improve internal processes regarding client accesses and renewals; implementation of the AL Service pack model.
• Provide client feedback to the AL Service lead, the Offering team (opportunities for platform and content development), and the Sales team (flag business risks and opportunities).
• Support Sales team in producing and interpreting Analytics Link clients' usage statistics.

Qualifications & Experience :

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