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CRM Analytics Sr. Developer

CRM Analytics Sr. Developer

RelantoBengaluru, Karnataka, India
10 hours ago
Job description

Work Location : Bangalore / Hyderabad / Pune

CRM Analytics Rel Experience : 5+ Years

We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey.

Key Responsibilities :

  • Data Analysis and Insights :

o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis.

o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools.

  • Technical Support :
  • o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization.

  • Data Design and Analysis Techniques :
  • o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets.

    o Design and configure highly scalable solutions for clients.

  • Research and Recommendations :
  • o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities.

  • Data Transformation and Visualization :
  • o Collaborate in the design of data transformation processes, data flows, and datasets.

    o Create dashboard wireframes and stories to communicate data insights effectively.

    o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets.

    Required Skills :

  • Salesforce Expertise : A strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must.
  • Platform Experience : A minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM.
  • Einstein Discovery : Profound understanding of Einstein Discovery from both a functional and technical perspective.
  • Analytical Skills : Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets.
  • Business Alignment : Demonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data.
  • Scalable Solutions : Experience in building and configuring highly scalable solutions for clients.
  • Proof of Concepts : Capable of creating and delivering hands-on technology proof of concepts.
  • Database Understanding : Strong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling.
  • Communication Skills : Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions.
  • Problem-Solving : Strong problem-solving abilities to address complex business challenges and optimize processes.
  • Qualifications :

  • Bachelor's degree in computer science, Information Technology, or related field.
  • 5+ years of experience as Salesforce Einstein Analytics Developer.
  • Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud.
  • Strong communication skills to articulate technical concepts to non-technical stakeholders.
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    Sr Developer • Bengaluru, Karnataka, India

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