Senior AI Product Manager

Description :

We're building a category-defining AI product in the insurance space with potential to unlock $10B+ in revenues and were looking for a Senior AI-First Product Manager to help lead the charge.

This is not for someone learning AI on the side this is for someone who lives and breathes AI, understands how to ship fast, and is obsessed with customer experience, agent productivity, and product-market fit.

Key Responsibilities :

• Define and evolve the product roadmap for an AI-native health insurance sales assistant.
• Strong experience and expertise in Prompt Engineering.
• Bring first principles thinking to product development obsess over the user journey, the agent pain-points, and the metrics that matter.
• Prioritize features that drive sales conversions, reduce agent effort, and differentiate us from anything else in the market.
• Collaborate with AI engineers to define use-cases, conversational flows, and sales playbooks powered by LLMs.
• Own prompt iteration, testing, and success benchmarks you should be hands-on in evaluating outputs and improving them daily.
• Build AI workflows that dont just respond, but sell guiding users from interest to conversion like a top 1% salesperson.
• Work closely with design, engineering, and compliance to ensure conversations are persuasive, empathetic, compliant, and business-aligned.
• Run tight build-measure-learn loops.
• Be the voice of speed and clarity in the team.
• Set up feedback loops from users (internal agents and external customers), measure funnel drop-offs, and identify moments to optimize.
• Define product-level evaluation criteria : conversion rate, response quality, lead qualification accuracy, user satisfaction, etc.
• Collaborate with data science to implement live dashboards for monitoring LLM effectiveness and fine-tuning based on real outcomes.

Who You Are :

Why This Role Is Different :

(ref : hirist.tech)