ServiceNow Technical Lead - ITSM Module

About the job :

Job Title : ServiceNow Technical Lead

Location : Remote

Work timings : 3 pm to 11 PM IST

Note : Need Immediate Joiners only

Require :

• 5+ years of experience working with the ServiceNow platform (ITSM, ITOM, HR, or other modules).
• 2+ years in a leadership or team lead role, managing technical teams.
• Proven experience in customer-facing roles, with strong communication skills.

Certifications : ServiceNow Certified System Administrator (required); additional certifications like Certified Implementation Specialist or Certified Application Developer (preferred).

Technical Skills :

Below is the description for your reference :

Position Overview :

The ServiceNow Team Lead will oversee a team of ServiceNow professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met.

This role requires a blend of technical expertise, leadership skills, and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.

Key Responsibilities :

Qualifications :

Education : Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience).

Experience :

Certifications : ServiceNow Certified System Administrator (required); additional certifications like Certified Implementation Specialist or Certified Application Developer (preferred).

Technical Skills :

Soft Skills :

Preferred :

(ref : hirist.tech)