Locations & Number of Openings
- Delhi
- Jaipur
- Pune
- Chandigarh
Experience : 8 years
Certification : ITIL v3 (required)
Job Description
We are looking for a NOC Engineer (Tier 3) to lead and mentor our network operations team. The ideal candidate will have extensive hands-on experience troubleshooting complex environments and overseeing critical incident resolution.
Key Responsibilities
Own major incident management, serving as the escalation point for Tier 2.Lead high-severity incidents, guiding resolution from start to finish.Drive capacity planning, network optimization, and continuous improvement initiatives.Develop and refine NOC processes, runbooks, and best practices in alignment with ITIL.Coordinate with cross-functional teams for large-scale deployments, upgrades, and audits.Preferred Skills & Tools Experience
Advanced Network Management : vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAGOperations & Automation : SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OOInfrastructure & Virtualization : VMWare, Server systems (Windows / Linux)Data Center : DCIM systems, including chiller plants, AHU, HVAC & PACQualifications
8+ years of experience in network operations or large-scale infrastructure support.ITIL v3 certification (required).Deep expertise in routing, switching, firewalls, and advanced monitoring tools.Excellent leadership, problem-solving, and communication skills.Ability to handle fast-paced and high-pressure situations effectively.Additional Details
Opportunity to lead cross-functional projects and mentor Tier 1 and Tier 2 staff.Must be open to on-call support for major incidents.How To Apply
Send your CV to [HIDDEN TEXT] with the subject line 'NOC Engineer (Tier 3) – [Preferred Location].'
#NOC #Tier3 #ITILv3 #vTeMIP #UCA #NNMi #BPM #DCIM #Leadership #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs
Skills Required
Itil V3, Routing, Firewalls, Switching