Job Purpose
Responsible for the operation and maintenance of security surveillance systems at Airside and Landside of RGIA in a safe and cost-effective manner , adhering to BCAS regulations . Ensure baggage handling system serviceability remains above 98% , supporting targets defined in the Operation Management Development Agreement (OMDA) .
Organization Chart
Key Accountabilities & Performance Indicators
System & Utilities Maintenance
- Maintain serviceability availability of systems and utilities.
Key Performance Indicator :
Serviceability percentage as per OMDAOPEX & CAPEX Execution
Implement Annual Operating Plan (AOP) for OPEX & CAPEX projects .Key Performance Indicator :
On-time completion of worksSpare & Inventory Management
Ensure availability of critical spares at all times.Key Performance Indicator :
Availability of critical sparesContract Management
Adhere to response time & SLAs .Rationalization of existing and renewal contracts .Key Performance Indicator :
Contract compliance percentageSAP & Procurement Process Management
Generate purchase requisitions (PRs) related to airport systems on time.Follow up with procurement and contracts teams .Key Performance Indicator :
Timely PR generation and procurement trackingSLA Monitoring & SOP Development
Develop and revise SLA monitoring process and Standard Operating Procedures (SOPs) as needed.Key Performance Indicator :
Timely revision of SOPsSpecial Initiatives & Business Excellence
Participate in cost reduction , energy-saving initiatives , process improvements , 5S implementation , audits , and compliance implementation .Key Performance Indicators :
Audit reportsNumber of non-compliancesAwards and recognitions receivedTraining & Development
Conduct training sessions for contractors' staff .Key Performance Indicator :
Number of trained contractor staffExternal Interactions
AirlinesCISFGround HandlersContractorsInternal Interactions
Procurement & ContractsHuman ResourcesMR OfficeStrategic PlanningQSD & Legal TeamsIT & Corporate CommunicationFinance & AccountsTerminal OperationsCity Side ManagementSecurity & VigilanceCommercial TeamFinancial Dimensions
OPEX Budget (as approved in AOP)CAPEX Budget (as approved in AOP)Other Dimensions
Contractor Staff & AMC Vendors : 350 personnelEducation Qualifications
Bachelor of Engineering – ElectricalRelevant Experience
3-5 years of experience in Baggage Handling System management .Good communication skillsSkills Required
Auditing, Stp, Sap, Contract Management, Networking, Analytical, Cost Reduction, Business Excellence, Strategic Planning, Monitoring