Staff Business Systems Analyst

Job Description :

• Role Overview : Act as a liaison between marketing teams, partner organizations, and technical teams to translate business needs into technical solutions, ensuring effective marketing automation and CRM system utilization.
• Business Analysis & Requirement Gathering : Work closely with stakeholders to gather, document, and analyze business requirements for marketing campaigns, automation workflows, and partner engagement processes.
• Marketing Automation & CRM : Support and optimize marketing automation tools such as Marketo and HubSpot, and CRM platforms like Salesforce Marketing Cloud.
• Campaign Tracking & Analytics : Monitor and report on digital marketing metrics, campaign performance, and partner engagement analytics to provide actionable insights.
• Project Management & Collaboration : Participate in professional project teams, coordinate with cross-functional teams, and track progress using tools such as Jira or other agile management platforms.
• Communication & Documentation : Maintain clear and detailed documentation, communicate effectively with technical and non-technical stakeholders, and facilitate smooth workflow across teams.
• Technical Proficiency : Utilize Microsoft Office tools (Word, Excel, PowerPoint, Outlook, flowcharting tools) to support reporting, analysis, and presentation needs.
• Compliance & Certification : Maintain SFDC Admin certification or demonstrate equivalent Salesforce administration experience.

Mandatory Qualifications & Requirements :

Skills Required

Business Analysis, Hubspot, Salesforce Admin, Sfdc, Crm, Microsoft Office