Reservations Executive

Company Description

JadeCaps is reimagining the future of short-term rentals in India and Southeast Asia, offering an AI-first property management and monetization platform for second-home owners. By integrating dynamic pricing, calendar sync, AI chatbots, and owner dashboards, JadeCaps maximizes earnings and enhances guest experiences. Serving over 500 owners across multiple regions, JadeCaps drives higher occupancy, optimized pricing, and efficient property management. The ecosystem includes three brands : StayJade, RedOlive, and Jade PMS, catering to diverse market needs and ensuring premium service and efficiency.

Role Description

This is a full-time on-site role for a Business Development Executive located in Bengaluru. The Business Development Executive will be responsible for identifying new business opportunities, generating leads, managing accounts, and maintaining communication with clients. The role requires building and nurturing relationships with potential clients to drive growth and ensure customer satisfaction.

Key Responsibilities

• Manage and update property listings across multiple OTAs to ensure accuracy, visibility, and high conversion rates.
• Handle guest queries and bookings through  WhatsApp, phone calls, and email  with prompt, professional responses.
• Monitor and  audit calendars  across platforms to avoid double bookings and maximize occupancy.
• Support revenue generation by implementing  dynamic pricing strategies  and optimizing listings.
• Track booking patterns and competitor trends to suggest improvements in pricing and promotions.
• Ensure guest satisfaction by coordinating with internal teams for smooth pre-check-in and reservation-related support.
• Maintain OTA dashboards, track performance, and share periodic reports with management.

Requirements

Skills Required

google sheets , Excel