Malabar Group - Senior Manager - Learning & Development - Diamond Product

Talent & Leadership Development :

• Develop structured learning pathways and succession programs for frontline, mid-level, and emerging leaders.
• Support career development initiatives, performance enablement, and readiness planning.
• Ensure that all learning interventions reflect the luxury retail brand ethos, storytelling, and client experience philosophy.
• Promote a culture of continuous learning, innovation, and excellence across the organization.
• Design Storyboard course for the training, develop course in authoring tool, guide & monitor test and ensure deployment of course in LMS.
• Act as a custodian for all the product training documents to enable effective knowledge management.
• Review and revise course materials to ensure they are in line with operating processes, procedures and systems.
• Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section.
• Review and provide regular and ad-hoc reports to management and other stakeholders as required.
• Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.
• Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities.
• Provide direction, mentoring, and leadership to the Diamond L&D team, fostering collaboration, accountability, and high performance.
• Define clear roles, responsibilities, and goals for team members, aligning them with departmental objectives.
• Ensure resource planning, workload distribution, and professional development to maintain an agile and motivated team.
• Conduct regular team meetings, performance reviews, and development discussions to build a strong, engaged, and skilled workforce.

(ref : iimjobs.com)