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Associate Manager

Associate Manager

ConfidentialPune
21 days ago
Job description

Key Responsibilities :

  • Interact with customers to understand their needs and provide timely assistance and solutions.
  • Build and maintain strong customer relationships to ensure satisfaction and retention.
  • Handle inquiries, resolve complaints, and follow up to ensure customer issues are addressed effectively.
  • Coordinate with internal departments to meet customer expectations and resolve concerns.
  • Maintain records of customer interactions and generate regular service reports.
  • Ensure a high level of professionalism and customer service standards in every interaction.
  • Identify areas for improvement in customer service processes and suggest enhancements.

Skills Required

Customer Service, Problem Solving, Coordination, Professionalism, Listening Skills

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Associate Manager • Pune

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