Key Account Sales Manager
Virtual Building Studio IncSurat, Gujarat, India2 days ago
Job descriptionAct as the primary point of contact for post-sales interactions. Address client inquiries, concerns, and requests with professionalism and efficiency. Build and maintain long-term relationships to ensure high client satisfaction and retention. Track and ensure timely contract renewals to maintain business continuity. Identify opportunities for upselling and cross-selling additional services. Work closely with internal teams to customize solutions based on client needs. Proven experience in sales, account management, or client servicing. Strong communication, negotiation, and relationship-building skills. Ability to analyze client needs and provide strategic business solutions. Proficiency in CRM tools (Zoho CRM preferred) and Microsoft Office. A proactive and detail-oriented approach to problem-solving.
Job Summary :
We are seeking a Manager / Assistant Manager to oversee proposal coordination, client relationship management, and revenue growth through renewals, upselling, and cross-selling. The ideal candidate will play a key role in maintaining strong client relationships, ensuring seamless post-sales processes, and identifying new business opportunities.
Key Responsibilities :
1. Proposal Coordination
- Prepare and share detailed proposals based on client requirements.
- Ensure timely follow-ups to facilitate quicker decision-making and deal closure.
2. Client Relationship Management
3. Renewals, Upselling & Cross-Selling
Requirements :
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Key Account Manager • Surat, Gujarat, India
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